FAQ Guide

Common questions and answers about Ubuntu — installation, software, hardware, and troubleshooting.

This is the single-page version. For a structured, chapter-by-chapter guide see the Start Guide (multiple pages).

Contents

  1. General
  2. Installation
  3. Desktop & Interface
  4. Software & Packages
  5. Hardware & Drivers
  6. Networking
  7. Security & Users
  8. Troubleshooting

General

What is Ubuntu?

Ubuntu is a free, open-source Linux-based operating system. It is developed by Canonical Ltd. and a global community, and is available for desktop, server, and cloud environments. It is one of the most widely used Linux distributions in the world.

Is Ubuntu free?

Yes. Ubuntu is completely free to download, install, and use. You can also freely distribute copies. Canonical offers optional paid support services for enterprises.

How often is Ubuntu released?

Ubuntu releases a new version every six months — in April and October. Every two years (April), a Long-Term Support (LTS) release is issued, supported for five years on the desktop and ten years on servers via Ubuntu Pro.

What is an LTS release and should I use one?

An LTS (Long-Term Support) release receives security and maintenance updates for five years. It is recommended for most desktop users and all production servers, as it provides a stable, well-tested platform. Non-LTS releases are updated every 9 months and are better suited to users who want the latest software.

What are Ubuntu flavors?

Ubuntu flavors are official variants of Ubuntu that ship with a different desktop environment. Examples include Kubuntu (KDE Plasma), Xubuntu (XFCE), Lubuntu (LXQt), Ubuntu MATE, Edubuntu (education-focused), and Ubuntu Studio (creative production). All flavors share the same base packages and repositories.

Installation

What are the minimum system requirements?

For the Ubuntu desktop: a 2 GHz dual-core processor, 4 GB RAM (2 GB minimum), 25 GB of disk space, and a 1024×768 display. For older hardware, Lubuntu or Xubuntu require significantly less resources.

How do I download Ubuntu?

Download the ISO image from ubuntu.com. Choose the LTS version unless you specifically need a newer release. After downloading, verify the file using the SHA256 checksum provided on the download page.

How do I create a bootable USB drive?

Use balenaEtcher (cross-platform), Startup Disk Creator (built into Ubuntu), or Rufus (Windows). Select the downloaded ISO file, choose your USB drive (4 GB minimum), and write the image. Note that all data on the USB drive will be erased.

Can I install Ubuntu alongside Windows (dual boot)?

Yes. During installation, choose Install Ubuntu alongside Windows. Ubuntu will resize your Windows partition and install itself in the freed space. A boot menu will appear each time you start your computer, letting you choose which OS to load.

Back up your data before attempting a dual-boot installation.

What is "Try Ubuntu" vs "Install Ubuntu"?

Try Ubuntu runs Ubuntu directly from the USB drive without making any changes to your computer. This is useful for testing hardware compatibility before committing to installation. Changes made in this mode are not saved after reboot. Install Ubuntu permanently installs Ubuntu to your hard drive.

How long does installation take?

Typically 10–20 minutes on a modern computer, depending on whether you choose to download updates during installation. Downloading updates during installation requires an active internet connection and will extend the install time.

Desktop & Interface

What desktop environment does Ubuntu use?

Ubuntu uses GNOME Shell by default. You can install additional desktop environments from the repositories (e.g., sudo apt install kubuntu-desktop for KDE Plasma), or simply install a different Ubuntu flavor.

How do I open the terminal?

Press Ctrl + Alt + T. You can also search for "Terminal" in the Activities overview (press the Super key), or right-click the desktop and choose Open Terminal (if enabled).

How do I take a screenshot?

Press PrtScr to open the screenshot tool. You can capture the full screen, a window, or a selected area. Screenshots are saved to ~/Pictures/Screenshots/ by default.

How do I change the desktop wallpaper?

Right-click on the desktop and choose Change Background, or go to Settings → Background. You can select from the provided wallpapers or use your own image.

How do I add applications to the Dash (Favourites)?

Open the application from the App Grid, then right-click its icon in the Dash and choose Add to Favourites. Alternatively, right-click the app's icon in the App Grid and select Add to Favourites.

Software & Packages

How do I install software?

Ubuntu provides several methods:

  • Ubuntu Software — A graphical app store. Search, click Install.
  • APT (terminal)sudo apt install package-name
  • Snapsudo snap install package-name
  • .deb files — Double-click a downloaded .deb file to install via the Software installer.
How do I remove software?

Via Ubuntu Software: find the app, click it, then click Remove. Via terminal: sudo apt remove package-name. To also remove configuration files: sudo apt purge package-name.

What is APT?

APT (Advanced Package Tool) is Ubuntu's command-line package manager. It downloads and installs software from Ubuntu's official repositories. Common commands:

sudo apt update          # Refresh package list
sudo apt upgrade         # Upgrade installed packages
sudo apt install foo     # Install package "foo"
sudo apt remove foo      # Remove package "foo"
sudo apt search keyword  # Search for packages
What are Snap packages?

Snaps are sandboxed application packages developed by Canonical. They bundle all dependencies, making them easy to install and update across different Linux distributions. They update automatically in the background. Use snap install package-name to install one.

Can I run Windows applications on Ubuntu?

In many cases, yes — using Wine or Bottles, which provide a compatibility layer for running Windows executables. However, not all Windows applications are supported. For many common tasks (web browsing, office work, media playback), excellent native Linux alternatives exist.

Hardware & Drivers

How do I install hardware drivers?

Ubuntu installs open-source drivers automatically for most hardware. For proprietary drivers (NVIDIA graphics, certain Wi-Fi adapters), go to Settings → Additional Drivers and install the recommended driver.

My Wi-Fi is not working after installation. What do I do?

Check Settings → Additional Drivers for a Wi-Fi driver. If none is listed, try connecting via ethernet and then running sudo ubuntu-drivers autoinstall. You can also search for your Wi-Fi adapter model on the Ubuntu wiki for specific instructions.

How do I install NVIDIA drivers?

Open Settings → Additional Drivers, select the recommended NVIDIA driver, and click Apply Changes. Alternatively, from the terminal:

sudo ubuntu-drivers autoinstall

Reboot after installation.

Does Ubuntu support printing?

Yes. Most modern printers are detected automatically via CUPS. Go to Settings → Printers and click the + button to add your printer. If your printer is not detected, check the manufacturer's website or the Ubuntu wiki for driver instructions.

Networking

How do I connect to Wi-Fi?

Click the network icon in the top-right corner of the screen (in the system tray). A list of available Wi-Fi networks will appear. Click your network name and enter the password when prompted.

How do I connect to a VPN?

Go to Settings → Network → VPN and click the + button. Ubuntu supports OpenVPN, WireGuard, and other protocols. You can import a .ovpn configuration file from your VPN provider.

How do I share files over the local network?

Install Samba for Windows-compatible network shares: sudo apt install samba. Right-click any folder in the Files app and choose Local Network Share. You can also use SFTP over SSH for secure transfers: sudo apt install openssh-server.

Security & Users

Do I need antivirus software on Ubuntu?

Ubuntu is generally resistant to viruses by design — the Linux permission model prevents most malware from executing with elevated privileges. However, it is good practice to use ClamAV if you share files with Windows users, to avoid inadvertently passing on Windows malware.

What is sudo and when should I use it?

sudo (superuser do) allows you to run commands with administrator (root) privileges. Use it only when a command requires system-level access, such as installing packages or editing system configuration files. Avoid running everyday applications with sudo.

How do I add a new user account?

Go to Settings → Users and click Add User. Alternatively, from the terminal:

sudo adduser username

To grant administrator privileges: sudo usermod -aG sudo username

How do I enable the firewall?

Ubuntu includes UFW (Uncomplicated Firewall). Enable it with:

sudo ufw enable
sudo ufw status

By default, UFW blocks all incoming connections and allows all outgoing. Install GUFW for a graphical interface: sudo apt install gufw.

Troubleshooting

Ubuntu won't boot after installation. What should I do?

Try booting from the GRUB menu in recovery mode (hold Shift during boot to show GRUB). From the recovery menu, choose dpkg to repair broken packages, or root to access a root shell. For NVIDIA-related black screens, boot in recovery mode and install the proprietary driver.

The screen is frozen. How do I recover?

Try pressing Ctrl + Alt + F3 to switch to a virtual terminal, log in, and run sudo reboot. Alternatively, use the SysRq key combination: hold Alt + PrtScr and press R E I S U B in sequence (slowly) to safely reboot.

How do I free up disk space?

Remove unused packages and clean the APT cache:

sudo apt autoremove
sudo apt clean

Install BleachBit for a graphical cleanup tool: sudo apt install bleachbit. Use ncdu to identify large directories: sudo apt install ncdu && ncdu /.

Where can I get more help?

The following resources are available: